-see also GTCs -

Right of withdrawal
1. consumers are generally entitled to a right of withdrawal.

2 - Cancellation policy -

The buyer has the right to cancel the purchase contract within 14 days without giving reasons.

The withdrawal period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the goods, in the case of a contract for the delivery of goods in several partial shipments or pieces, on the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the last partial shipment or the last piece.

3. to exercise the right of withdrawal, the customer must inform the seller

groenstil

Birgitta Schneider

Wielandstraße 20

65187 Wiesbaden

e-mail: team@groenstil.de

by means of a clear statement (e.g. e-mail or letter) of the decision to withdraw from this contract. The buyer may use the attached sample withdrawal form, but this is not mandatory.

To comply with the withdrawal period, it is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

4. sample revocation form

To

groenstil

Birgitta Schneider

Wielandstraße 20

65187 Wiesbaden

E-Mail: team@groenstil.de

I/We (_____________________________________) hereby give notice that I/We (_____________________________________) withdraw from my/our (_____________________________________) contract of sale of the following goods (_____________________________________)/for the supply of the following service (_____________________________________)

Ordered on (_____________________________________)/received on (_____________________________________)

Name of consumer(s): _____________________________________

Address of the consumer(s): _____________________________________

Signature of the consumer(s) (only in case of notification on paper) _____________________________________

Date: _____________________________________

5. if the customer withdraws from this contract, the seller shall reimburse all payments received from the customer, including any delivery costs (with the exception of additional costs resulting from the customer choosing a type of delivery other than the cheapest standard delivery), at the latest within fourteen days from the day on which the seller receives notification of the withdrawal from this contract. For this repayment, the seller shall use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; in no case shall the customer be charged any fees by the seller for this repayment. The seller may withhold the refund until the seller has received the goods back in perfect condition or until the buyer has provided proof that he has returned the goods, whichever is the earlier.

The buyer must return or hand over the goods to the seller immediately and in any case within fourteen days at the latest from the day on which the goods are received by the buyer. The deadline is met if the buyer sends the goods before the expiry of the fourteen-day period. The Buyer shall bear the direct costs of returning the goods.

The buyer shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

- End of the withdrawal policy -

6. When exercising his right of withdrawal, the buyer must bear the costs of the return shipment.
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