FAQ – groenstil

Let's face it: every product leaves an ecological footprint. However, we strive to keep this footprint small and always offer the most sustainable option possible. Sometimes we take unusual approaches to achieve this. Learn more here .
Organic cotton, linen, Tencel, viscose – we love breathable, durable fabrics. Learn more about their properties and why recycled polyester, for example, is anything but sustainable in our materials overview .

We place the highest value on an excellent fit. Our exclusive patterns are created in close collaboration with our experienced pattern makers. You'll find our body measurement chart and more information in the size guide .
We produce exclusively in Germany in small studios. We pay fair prices, thus supporting women-led, regional small businesses. And we keep delivery routes short – which is also good for the environment.

Your new garment will be made especially for you after you place your order. Including shipping, it may take up to two weeks for it to arrive.
Shipping to you within Germany is free.

After receiving the goods, you have 14 days to return the goods if you change your mind.

Please note that we cannot accept returns of clothing with obvious signs of wear.
Returns will be inspected and processed within 14 business days of receipt. You will receive an email notification once your return or refund has been processed.

The refund will be processed using the same payment method used to pay. Depending on your payment method, it may take up to 10 additional business days for the refunded amount to appear in your account. We recommend checking with your payment provider for current processing times.

No. If you don't like something, please return the item to us with sufficient postage. We recommend insured shipping, as we unfortunately cannot provide reimbursement for lost shipments.

If, despite careful inspection, you receive an incorrect or defective item, we will of course arrange a free return. In this case, please write to team@groenstil.de.
We do not currently offer an automatic exchange process.

Please return the item to us for a refund and place a new order for the desired item.

Product